In our offer, you will find a wide selection of bags and backpacks, both for everyday use, as well as for work or travel. Most of our bags can be personalized according to your preferences.
Yes! Many of our bags are customizable, allowing you to choose colors, materials, and even add personalized details.
Custom orders typically take 5-7 business days to complete, depending on the complexity of the design. Delivery times vary depending on your location.
Our bags are made from a variety of high-quality materials, including leather, canvas, and durable synthetic fabrics. Each material is selected for its style and durability.
You can contact our friendly customer service team via our “Contact Us” page, where you’ll find a contact form and our email address. We’re here to help with any questions or concerns you may have.
Because custom bags are tailored specifically to your preferences, we do not accept returns or exchanges. However, if your bag arrives damaged or incorrect, we will be happy to help you resolve the issue.
We process orders quickly to ensure prompt delivery, so changes or cancellations may be limited. Please contact our customer service as soon as possible and we will do our best to assist you.
For leather bags, use a soft cloth to wipe off dust and apply leather conditioner every few months. Canvas or synthetic bags should be cleaned with a mild detergent and water.
Yes, we offer international shipping! Shipping times and costs may vary depending on your location.
Yes, we offer gift cards of varying denominations. They’re the perfect gift for someone who loves our bags and wants to choose their own design.
Absolutely! Join our newsletter to receive exclusive offers, promotions, and updates on the latest fashion trends. You can sign up at the bottom of our homepage.
Creating an account is easy! Simply click the “Account” link at the top of the page and follow the instructions to enter your information. You’ll then have access to your order history, wish lists, and faster checkout.
If an item you’re interested in is currently unavailable, you can sign up to receive notifications when it becomes available again. Simply enter your email address on the product page and we’ll notify you as soon as it’s back in stock.
If you wish to change your delivery address after placing your order, please contact our customer service as soon as possible. We will do our best to assist you, although changes may occur depending on the order processing stage.
About Backro
Get in touch
- +44 0774 1345849
- 60 rue François 1er, 75008 Paris
- contact@backro-bags.co.uk
- Pon-Pt: 10:00 - 22:00
Newsletter
Sign up to get 10% off your first order and stay up to date with special offers and news